How to add ENDS Waste & Bioenergy to your email safe senders

Most email programs and services use filters to stop spam emails. Occasionally email is incorrectly filtered and moved to your Spam or Junk email folder. To ensure you receive your email bulletins, you can add ENDS Waste & Bioenergy to your safe senders list.

The address that PlanningResource email bulletins are sent from is This is the address to add to your safe senders list.

To further improve the deliverability of your emails, you can also ask your IT department or internet service provider to add this domain to any safe senders lists or "whitelists" that they maintain.

For further instructions, select your email service:

Microsoft Outlook

Microsoft Outlook 2003


Windows Live / Hotmail




Microsoft Outlook

To do this via Microsoft Outlook just follow the simple instructions below.

1.    On the Tools menu, click Options.

2.    On the Preferences tab, under E-mail, click Junk E-mail.

3.    Click the Safe Senders or Safe Recipients tab.

4.    Click Add.

5.    In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address you want added, and then click OK.



Or, if one of our bulletins has ended up in the Junk E-mail folder in Microsoft Outlook 2003

1.    Right-click on the message you wish to receive

2.    Hold your mouse pointer over Junk Email and choose Add Sender to Safe Senders List or Add Sender’s Domain (@example) to Safe Senders List.



1.    Open the Junk Email folder

2.    Click on the email you wish to receive and click the This Is Not Spam button.


Windows Live / Hotmail

1.    Open the Junk Email folder

2.    Click on the email you wish to receive

3.    Either click Not Junk on the top menu bar or Not junk mail on the yellow warning bar



1.    Open the Spam folder (this is sometimes hidden behind the under the more link in the left hand column)

2.    Open the email you wish to receive and click the Not spam button in the menu bar


Yahoo! Mail

1.    Right click on the message you wish to receive

2.    Click Add sender to Contacts or, if it’s in the Spam folder, This is Not Spam

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